Privacy Policy

Summary

We want to share with you how we treat personal data we receive about you, including special categories of personal data relating to sleep data. We collect personal data about you only with your consent or if you voluntarily submit the information to us for purposes such as,

(i) delivering the S+ service,

(ii) to send you S+ related notifications,

(iii) to respond to emails you send to us, and

(iv) to send you information related to other products and services upon your request.

This Privacy Notice is delivered in accordance with data protection laws. We process and protect your personal data under the principles and safeguards in the legislation applicable to you. This Privacy Notice provides you with information about your rights, and the privacy practices that govern how we process your data. It is specific to the S+ service.

Your relationship with us may also be governed by separate privacy notices if you use other ResMed products and services.

Details

In this Privacy Notice, the terms "you" and "yours" refer to the person using the Service.

In this Privacy Notice, the terms “we,“ “our,“ “us“ and “ResMed“ refer to:

ResMed is committed to protecting the privacy and security of your personal data. We want to share with you how we treat personal data about you that we receive in connection with our interactive mobile application, S+ by ResMed (the “App“) operating in collaboration with the S+ ResMed device (the Machine), and mysplus.com (the “Website”), collectively the service (the “Service“).

Also, use of the Service is governed by the Terms of Use posted on the Website and otherwise made available through the Service, so we urge you to review the Terms of Use as well as this Privacy Policy.

This Privacy Notice sets out:

  1. Why we process your personal data and the legal basis for the processing

  2. What personal data we collect about you and how we use it

  3. How we protect your personal data

  4. Who we share your personal data with

  5. Where your personal data is currently hosted and processed

  6. How long we retain your personal data

  7. Your personal data rights

  8. Collection and use of anonymous data

  9. Links to other sites

  10. Personal data from children

  11. Updates to this Privacy Notice

  12. Questions and complaints

  13. Your right to lodge a complaint with a supervisory authority

  14. Data Protection Officers (EU only)

1. Why we process your personal data and the legal basis for processing

We process your personal data only if you consent to this processing for purposes of providing you the Service outlined within this Privacy Notice.

Under certain laws we are required to state the legal basis for processing your personal data and any special categories of personal data. We process your personal data on the legal basis that processing is required to meet the Service contract and for our legitimate interests to improve our product and services. We rely on your consent to process any health data that is classified as a special category of personal data and for marketing purposes.

2. What personal data we collect about you and how we use it

Through certain technologies employed by the Website and the App, we also collect other information about you in accordance with our Cookie Notice. For more details about this type of data collection, please refer to our Cookie Notice

Special categories of personal data

Other than the data described in this Privacy Notice, we will not intentionally collect or maintain, and do not want you to provide, any information regarding your race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

3. How we protect your personal data

4. Who we share your personal data with

5. Where your personal data is currently hosted and processed

Servers that host the Service used to communicate with you are located in the United States and Ireland.Your personal data is transferred from wherever you download the App and wherever you use the Service, and hosted in the Unites States.

By registering and using the Service , you agree to this transfer, storing and processing.

6. How long we retain your personal data

We will retain your personal data:

7. Your personal data rights

Subject to local laws and when applicable, you can request that we:

If you consent to the processing of your data for secondary purposes, you have a right to object to this processing at any time.

The Service includes features that allow you to perform some of these data requests on your own. For example:

For those personal data requests that you cannot perform, please email us at privacy@resmed.eu if you are in Europe or privacy@resmed.com if you are anywhere else, we will assess your request and reply accordingly.

When you send us your request, we may need to verify your identity prior to disclosing your personal data or taking any action on it.

8. Collection and use of anonymous data

9. Links to Other Sites
For your convenience, the Service may from time to time include links to third-party websites whose privacy practices may be different to ours. We encourage you to review the privacy notices for these websites, as we have no control over information submitted to, or collected by, these third parties. Use of such third-party websites may be subject to the third party's terms and conditions and is at your own risk. We are not responsible for these websites.

10. Personal data from children

We do not knowingly collect personal data from children. The content of our Service is not intended for, or directed to, children. If you are under 13 years of age or otherwise considered a minor under the laws of your country of residence, please do not use or access our Service at any time or in any manner. If a parent or legal guardian becomes aware that their child has provided us with personal data, please contact us by sending an email to privacy@resmed.eu in Europe or privacy@resmed.com if you are anywhere else. If we confirm that a user is a minor and has provided us with their personal data, we will delete their information from our databases.

11. Updates to this Privacy Policy
We may update this Privacy Notice from time to time. We encourage you to review this Privacy Notice regularly. Each Privacy Notice includes the date on which it was last updated. If we change this Privacy Notice, we will notify you as appropriate. If we make a material change, we will ask you to review and reaccept the Privacy Notice. Your continued use of the Service confirms your acceptance of our Privacy Notice, as amended. If you do not agree to our amended Privacy Notice, you may choose to discontinue using the Service.

12. Questions and complaints

If you have questions or concerns about this Privacy Notice, or if you want to make a complaint about a possible breach of local privacy laws, please contact one of the following offices:

Europe: 
Privacy Office 
ResMed Deutschland GmbH 
Haferwende 40 
28357 Bremen 
Deutschland
Tel. +49 421 489 930
privacy@resmed.eu

Outside Europe: 
ResMed Corp. 
9001 Spectrum Center Blvd. 
San Diego, CA 92123 

United States
Tel: 1 800 424 0737 
privacy@resmed.com

13. Your right to lodge a complaint with a supervisory authority

If you are unsatisfied with our response to your personal data question or request, you have the right to complain to a supervisory authority in the location where you live or work, or where the alleged infringement of your personal data rights took place.

If you ask us, we will try to provide you with information about relevant complaint options that may be applicable to your circumstances.

14. Data Protection Officers (EU only)

German Data Protection Officers

ResMed Deutschland GmbH

Haferwende 40

28357 Bremen
Deutschland

Tel. 0421 48993 0

datenschutz@resmed.de

ResMed Healthcare

ResMed GmbH & Co. KG

Fraunhoferstr. 16

82152 Martinsried
Deutschland

Tel. 089 9901 00

datenschutz@resmed.de



French Data Protection Officer

ResMed SAS

Bureau du délégué à la protection des données

Parc Technologique de Lyon

292 Allée Jacques Monod

69791 Saint-Priest CEDEX

France

Tel. +33 426 100 200

privacy.france@resmed.eu

EMEA Data Protection Officer

ResMed Germany Inc. 
Data Protection Office 
Fraunhoferstr. 16

82152 Martinsried

Deutschland

privacy.germany@resmed.eu

Note: S+ is not a medical device. If you are seeking information on how to treat a sleep disorder, you should talk to your healthcare provider.





Note: S+ is not a medical device. If you are seeking information on how to treat a sleep disorder, you should talk to your healthcare provider.