More information about your rights and our policies
To make a return requires a proof of purchase. You must contact ResMed Corp. by emailing warrantysupport@mySplus.com stating your name, full mailing address, contact telephone number, the name of the product, its serial number, date and place of purchase and a detailed description of the problem you are experiencing. If the defect is covered by the warranty, you will be provided with an authorization number and instructions for return shipment. You may be asked to return your defective product. This is done at your own expense. Please include original packing material, product box, and accessories that were supplied with the original product. The returned product must be accompanied with original proof of purchase, a copy of which you should keep for your records. Failure to supply a proof of purchase will result in return of the product without being examined and at your own expense. ResMed Corp. will not be responsible for any damage incurred or loss during shipment. Please comply with the rules to avoid any additional charges.Back to Questions Back to Categories
Defects in workmanship and materials associated with the product are covered by this warranty. The product must be used in accordance with its instruction for use. Any damage or defect caused by a failure to follow instruction which relates to this product will not be covered. These include accident, abuse, misuse, misapplication, product modification, faulty ancillary equipment, improper voltage or current, lightning or other acts of God. Products covered by ResMed Corp. liability are limited to repair or replacement. Claims must be made within one year of purchase.Back to Questions Back to Categories
Note: S+ is not a medical device. If you are seeking information on how to treat a sleep disorder, you should talk to your healthcare provider.